Terms & Conditions:
The contents of this document remain the lawful property of Origins Massage And Wellness Therapy, Twig & Leaf Meditation and the client, and may not be accessed, reproduced, copied or shared without the express written permission of Origins Massage And Wellness Therapy and Twig & Leaf Meditation.
It is the policy of Origins Massage And Wellness Therapy and Twig & Leaf Meditation, that if you are unable to attend your appointment time, please give us 48 hours notice prior to your appointment, so that we are able to schedule other clients who may be waiting.
Reminders, either via SMS or email, or both, are sent to all clients 48 hours prior to appointments.
It is the clients’ responsibility to advise us if there are any changes to mobile numbers or email addresses as soon as possible, so that all confirmations & reminders are given successfully.
For all Remedial & Pregnancy Massage, Bowen Therapy and Reiki appointments;
If you need to cancel, please do so upon receipt of the SMS or email reminders. These are sent 48 hours prior to your appointment.
If you cancel within 24 hours prior, there is a 50% cancellation fee.
If you cancel on the day, or fail to show up, there is a 100% cancellation fee.
For Meditation Classes, a total of one make-up session/class will be offered within the designated set terms dates/time periods, if Origins Massage And Wellness Therapy and Twig & Leaf Meditation are advised within the 48 hour period prior to the appointment.
Payment for treatment is strictly to be made at the time of your appointment.